Privacy Policy

1. Introduction

Neocarb Capital ("we", "our", "us") is an AMFI Registered Mutual Fund Distributor (ARN-319080) based in Kolkata, India. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website or engage with our services.

This policy is governed by the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA). By using our website, you consent to the practices described in this policy.

2. Information We Collect

Information you provide voluntarily:

• Full name, phone number, and email address
• PAN number and KYC-related documents (when required for regulatory compliance)
• Financial information shared during advisory consultations
• Investment goals and risk profile information

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on the site
• Referral source and navigation behaviour

3. How We Use Your Information

• To provide investment advisory and distribution services
• To respond to your enquiries and service requests
• To comply with regulatory requirements imposed by SEBI, AMFI, and other applicable authorities
• To improve our website and service quality
• To send relevant communications (you may opt out at any time)

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

• Regulatory bodies: SEBI, AMFI, and other regulators as required by law
• Technology partners: Service providers (such as InvestWell) who process data on our behalf under confidentiality agreements
• Legal compliance: Where required by court order or applicable law

5. Data Security

We implement reasonable technical and organisational security measures to protect your personal data from unauthorised access, disclosure, or misuse. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to regulatory retention obligations)
• Withdraw consent for non-essential communications at any time

To exercise any of these rights, contact us at contact@neocarbcapital.com.

7. Cookies

We use basic analytics cookies to understand how visitors use our website. We do not use advertising or tracking cookies. You may disable cookies in your browser settings; however, some site functionality may be affected.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Continued use of our website after any such update constitutes your acceptance of the revised policy.

9. Contact Us